Terms of Service

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of the website operated by Kaneo Asia Pacific Pty Ltd (ABN to be confirmed) ("Kaneo", "we", "us", or "our") at kaneoasiapacific.com (the "Website") and any services provided by us.

By accessing or using our Website or services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Website or services.

We reserve the right to modify these Terms at any time. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.

2. Our Services

Kaneo Asia Pacific provides business improvement consultancy services specialising in water and energy recovery solutions for the commercial laundry industry. Our services include:

• Water and energy recovery equipment distribution (Wientjens systems)
• New laundry plant design and project management
• Business improvement consulting
• Equipment sourcing and selection
• Business profitability analysis
• Plant consolidation services

The specific terms of any services provided will be set out in a separate written agreement or quotation.

3. Use of Website

You may use our Website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Website in any way that violates any applicable federal, state, local, or international law or regulation
• Use the Website to transmit any material that is defamatory, offensive, or otherwise objectionable
• Attempt to gain unauthorised access to any part of the Website, other accounts, or computer systems
• Use any robot, spider, or other automated device to access the Website
• Introduce any viruses, malware, or other harmful code
• Interfere with or disrupt the Website or servers connected to the Website

4. Intellectual Property

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Kaneo Asia Pacific, its licensors, or other providers of such material and are protected by Australian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The Kaneo Asia Pacific name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Kaneo Asia Pacific or its affiliates. You must not use such marks without our prior written permission.

Wientjens and related product names are trademarks of Wientjens Technology BV and are used under licence.

5. Information Accuracy

We endeavour to ensure that all information on our Website is accurate and up-to-date. However, we do not warrant or represent that:

• The information on the Website is complete, accurate, reliable, or current
• The Website will be available at all times or that access will be uninterrupted
• Any defects or errors will be corrected
• The Website or the server that makes it available are free of viruses or other harmful components

Any reliance you place on information on the Website is at your own risk. We recommend you verify any information before acting on it, particularly technical specifications, pricing, and performance data.

6. Quotations and Pricing

Any quotations provided by us are valid for the period specified in the quotation, or if no period is specified, for 30 days from the date of the quotation.

Unless otherwise stated, all prices are in Australian Dollars (AUD) and exclusive of GST. Prices are subject to change without notice.

A quotation does not constitute a binding offer or contract. A binding agreement is only formed when we provide written acceptance of your order or when we commence provision of the services.

7. Limitation of Liability

To the maximum extent permitted by law:

• We exclude all conditions and warranties implied by law
• Our total liability to you for any claim arising out of or in connection with these Terms or your use of the Website is limited to the amount you have paid us (if any) in the 12 months preceding the claim
• We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded, restricted, or modified by agreement.

8. Indemnification

You agree to indemnify, defend, and hold harmless Kaneo Asia Pacific, its directors, officers, employees, agents, and contractors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or in connection with your use of the Website, your breach of these Terms, or your violation of any law or the rights of any third party.

9. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods, or services available on or through any such websites or services.

10. Privacy

Your use of our Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

11. Termination

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Website will cease immediately.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions.

You agree to submit to the exclusive jurisdiction of the courts of Victoria, Australia, for the resolution of any disputes arising out of or relating to these Terms or your use of the Website.

13. Dispute Resolution

If a dispute arises out of or relates to these Terms, the parties agree to first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved within 30 days of written notice of the dispute, either party may refer the dispute to mediation administered by the Australian Disputes Centre in accordance with its mediation rules.

Nothing in this clause prevents either party from seeking urgent injunctive or declaratory relief from a court of competent jurisdiction.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any separate written agreements for services, constitute the entire agreement between you and Kaneo Asia Pacific regarding your use of the Website and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter of these Terms.

16. Contact Us

If you have any questions about these Terms, please contact us: